Privacy Policy
Last updated: January 1, 2024
BODY LIGHT JL ("we," "our," or "us") is committed to protecting the privacy of our members, visitors, and prospective clients. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our facility at Av. John F Kennedy No. 1239, Santo Domingo, use our website, or interact with our staff.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: When you sign up for a membership, book a consultation, complete a contact form, or communicate with us, you may provide your name, email address, phone number, date of birth, fitness goals, health history, and payment information.
- Body composition and fitness data: When you participate in assessments, body scans, or training sessions, we record biometric data including weight, body fat percentage, muscle mass, and performance metrics.
- Usage data: When you visit our website, we may collect IP addresses, browser type, pages visited, time spent on pages, and referring URLs through standard server logs and analytics tools.
- Security footage: Our facility uses CCTV cameras for the safety and security of members and staff.
2. How We Use Your Information
We use the information we collect to:
- Administer your membership and process payments
- Design and deliver personalized training and nutrition programs
- Communicate with you about your account, classes, and schedule changes
- Send you promotional content about BODY LIGHT JL services (you may opt out at any time)
- Improve our facility, programs, and coaching quality
- Comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: Third-party vendors who help us operate our business (e.g., payment processors, scheduling software, email platforms) receive only the data necessary to perform their specific function and are contractually obligated to protect it.
- Legal requirements: We may disclose your information when required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted payment processing, and restricted access to sensitive data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your membership is active, and for a reasonable period thereafter as required by law or legitimate business purposes. Body composition and training records may be retained for up to 5 years to support your training history if you return as a member.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at info@bodylightjl.com or visit us at the facility.
7. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and gather usage analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.
8. Children's Privacy
BODY LIGHT JL does not knowingly collect personal information from individuals under the age of 16 without parental consent. If you believe a minor has provided us with personal information without appropriate consent, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Address: Av. John F Kennedy No. 1239, Santo Domingo, Distrito Nacional, Dominican Republic
- Phone: 809-458-2130
- Email: info@bodylightjl.com